24/7 technical support is available to help you if you face any problem during the training course. You can contact the support team via email, live chat or mobile number.

There are no special requirements to join the training courses, most of the courses are available to all those wishing to learn the English language.

Yes, we provide synchronous and asynchronous training according to your schedule based on your personal requirements. The platform provides educational content that can be accessed anytime and anywhere you want. 

Several payment methods are available such as credit cards, bank transfer, Tabby, Tamara, PayPal and some approved electronic payment services, to meet the different payment needs of subscribers. For more, please refer to the bottom of the platform page.

Yes, all of our live courses include personal training from a trainer on the platform. Personal educational support is also available from trainers or supervisors, you can contact them to ask for help or make inquiries.

In our course, we seek to provide privacy for the trainee, which helps him focus on solving questions and following up with the trainer. However, forums or chat groups are provided for participants to communicate and exchange experiences and ideas with each other outside the virtual classroom.

Yes, in direct synchronous courses, live sessions are provided with trainers or lecturers where participants can ask questions and get direct assistance. 

Yes, some courses may offer additional materials such as videos, articles, and references, to deepen concepts and expand knowledge on the subject.

Yes, sometimes communities are formed for former graduates where they can exchange experiences, opportunities and advice in the fields they studied. Via Telegram.

Yes, our platform aims for the trainee to reach mastery, so we constantly hold implicit and final tests based on our own question bank to train the trainee on the mechanisms of the real test and to view his level of progress.

Yes, the platform provides clear and simplified instructions on how to register, access educational materials, participate in courses, and use the platform’s various features.

Yes, our platform has an application on the e-store for smartphones and tablets that enables subscribers to access educational materials and participate in courses on the go. You can get the link to that from the bottom of the platform page.

Yes, instant evaluations are provided through the platform automatically, informing the trainee of his progress In completing the questions.

Each course has a specific price shown in the course details on the platform.

Yes, after successfully completing the course, you will receive a certificate accredited by an international body.